Recently I had another problem with ASUS customer service and decided to write a short blog about it to see is ASUS was listenening. Despite the number of views the blog received, no response from ASUS was forthcoming. Below is a link to the original blog.
Social Media and Business: Here's testing out Social Media for Business - Is ASUS listening
Here are some links to ASUS customer Service complaints boards!
There lack of response to customer complaints is astounding. We are just one company that will no longer purchase or recommend ASUS computers. This level of negative customer "good will" must impact business volume. I would divest of ASUS stock if I had any!